Term & Services

PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY BOOK TOWN. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT WWW.BOOKTOWN.IN (THE "SITE") AND ALL SERVICES PROVIDED BY BOOKTOWN ON THE SITE.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.

Membership Eligibility and Registration

Age:

BookTown's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Individuals under the age of 18 must at all times use Booktown's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.

Account Information:

You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person.

booktown's services are not available to temporarily or indefinitely suspended booktown members.

Fees and billing

Our fees and sales commission are described in our Fees Policy. Changes to the Fees Policy and the fees for booktown's services are effective after booktown provides you with at least fifteen (15) days' notice by posting the changes on the Site. However, booktown may choose to temporarily change the Fees Policy and the fees for booktown's services for promotional events (for example, free listing days); such changes are effective when booktown posts the temporary promotional event on the Site. Unless otherwise stated, all fees are quoted in Indian Rupees (INR).

VAT and other taxes

The seller is solely responsible for the payment of VAT and other taxes applicable to the seller. The seller should take care of including this in the product price and must not charge the buyer tax above and over the listed product price. Wherever the sales of a product needs a special government permit or any other documentations as applicable (in case of a b2b shipping to specific states, etc) the seller shall take the responsibility to obtain the same.

Buying

By purchasing an item you agree to be bound by the conditions of sale included in the item's description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. booktown is not responsible for the side effects one might endure by the use of the products sold at booktown. Booktown takes all steps to ensure that the seller is genuine but cannot guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings.

Cancellation by Booktown.in

Such situations are avoided but if raised please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Can I cancel the Order?

The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified of the same.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been placed successfully.

Customer not available at time of delivery.

If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction. Please be aware that once the courier company destroys or abandons your shipment, we will not be responsible for not fulfilling the order.

If you wish to avail refund in such a case, we will refund only after we receive the returned shipment package and subsequently a deduction of two way return shipping charges will be applied.

Cancellation

Booktown reserves the right to cancel this User Agreement at any time and for any reason with a notice period of 7 days. Suspended users are not permitted to use booktown.in and to create a new user account.